Returns & Refunds
You may contact FoamyPaw within 30 days of delivery to request a return.
Return eligibility
Items must be returned in their original condition and packaging, with all included parts. For hygiene reasons, used grooming products may not be eligible unless they arrived defective or damaged.
How to request a return
Email support@foamypaw.com with your order number and reason for the request. Do not send a return without receiving instructions first.
Damaged or incorrect items
Contact us promptly and include clear photos of the item and packaging so we can review the issue.
Refunds
Approved refunds are issued to the original payment method after the returned item is received and inspected. Your bank or payment provider may require additional time to post the refund.
Non-refundable costs
Original shipping charges and return shipping may be non-refundable unless the item arrived damaged, defective or incorrect.